Mail-in Repair

To mail-in your computer follow these five easy steps.

1. Backup / sync your device to your computer if possible and remove the SIM card (if applicable).
2. If you haven’t already book-in your device, then print out a copy of the book-in email that was sent to you.
3. Wrap the device in bubble wrap or foam to prevent any damage in transit and put into a suitable box for postage.
4. Address the parcel to:


5. Be sure to send the unit Registered Post for tracking and peace of mind.

Return postage with Registered Australia Post is $10 for iPods and $15 for iPads.
Return postage for computers are based on weight and packaging required.

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